Managed Services

The management of complex internet applications requires in-depth experience and vast and varied skills and resources.

Reliam’s Managed Services are all-inclusive with managed service support requests responded to and often completed within a 30 minute response time. The following managed services are always standard: 

Operating System Configuration

To ensure your platform is both secure and performing optimally, Reliam deploys and configures server operating systems using industry best practices and IAM methodologies. Operating System Configuration services include but are not limited to:

• User Account Creation
• User File System Permissions
• Component Configuration
• Directory Services Configuration
  

Configuration Management

Reliam performs all installations and configurations of all application servers and software including but not limited to:

• Web Server Setup
• Application Server Setup
• FTP Server setup
• File System Configuration
• Database Creation
• DNS Configuration
  

Security Updates & Patching

Regular patching and updates ensure that your application remains secure against vulnerabilities and exploits. Reliam designs custom patch and update procedures for each customers redundant architecture per individual requirements to optimize availability.